| sdpierce11145@gmail.com: Dec 28 08:23PM -0800 On Monday, July 8, 2002 at 8:49:55 PM UTC-4, PT wrote: > Post a reply to this message in the newsgroups if any of you unhappy > Staber users out there wish to add anything or confirm you are > experiencing some of the same things I am. REPLY: We purchased a Staber in 2000 or 2001. They do need a very solid surface to sit on and they must be level at all times; and they are rather loud, especially when spinning. As long as we followed the instructions that came with it such as using HE detergent at the appropriate amounts and loading the machine appropriately, we had no major problems with the machine doing the job it was meant to do for the first 10 years. We had no problem with customer service. They talked my wife through removing a hairpin from the pump one time and my wife had no problem removing the front, following the instructions and getting the washer going. Our problems began after the machine was over ten years old because they stopped using the parts the parts that were in our machine and did not stock them. You had to send whatever part you were having problems with back to them and they would "recondition" it and send it back to you. Since we cannot live without a washer for an extended period of time, we had to purchase another. We bought a new LG frontload washer & dryer on sale and an extended warranty for same. The new LG pair holds more, has more cycles, is quiet as a mouse and the washer/dryer with a six year extended warranty cost less today than the Staber washer alone cost ten or twelve years ago. By the way, the little cheap dryer I purchased at Best Buy the same time I bought the Staber was given to a friend whose dryer died on her and she's still using it, if that means anything to anyone. (*Hint: Whatever came out of the Staber washer went into that dryer.) I was very disappointed in Staber because I was led to believe the washer would last much longer than other machines. Obviously, they really do not; therefore, I really hate to admit that I would not recommend Staber to anyone. Just go to Lowes, Sears or some other big box store when they're having a sale and get an extended warranty with your appliances. You will spend less and have less hassle. |
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