Tuesday, January 26, 2016

Digest for misc.consumers.frugal-living@googlegroups.com - 2 updates in 1 topic

Dennis <dgw80@hotmail.com>: Jan 26 08:57PM

On Mon, 25 Jan 2016 10:55:13 -0800, The Real Bev
>available through the website (give it a shot) or only with a code given
>out to current users, who will get $20 for each referral. If you need
>the code, send me email.
 
I picked up an ooma on Cyber Monday, brand-new, full warranty,
directly from Ooma, for $79 shipped. Unfortunately, the performance
was disappointing when connected to my home DSL. Sometimes it worked
great, other times there was an annoying delay that made it difficult
to communicate (parties talking over each other). I think it probably
was my rural DSL service - it has OK through put (e.g., I can watch
NetFlix OK), but sometimes has latency problems. I had a similar
problem when testing an Obihai OB200 VOIP box at home. (But oddly,
I've never noticed it when using my Republic cell phone, which also
uses VOIP over my DSL at home. Hmmm...)
 
So I gave up at home and donated the ooma to the local community
library. It seems to work OK there, but when they ported their phone
number to Ooma ($44 charge from Ooma, seems high), the geniuses at
Century Link cancelled not only the land line, but also their DSL
(even though they called in advance to make sure that would not
happen). So now they are going through CL customer support hell,
trying to get their DSL back. (The ooma does not work well without an
internet connection.:-)
 
Going through similar bonehead-type problems with renewing health
insurance and switching internet providers at work. All this stuff
should be routine, boilerplate, performed multiple times a day by the
providers. Does it seem to anyone else like the wheels are starting to
fall off?
 
Dennis (evil)
--
I'm a hands-on, footloose, knee-jerk head case. -George Carlin
wilma6116@gmail.com: Jan 26 04:32PM -0800

On Tuesday, January 26, 2016 at 12:57:43 PM UTC-8, Dennis wrote:
 
> should be routine, boilerplate, performed multiple times a day by the
> providers. Does it seem to anyone else like the wheels are starting to
> fall off?
 
Starting service should be a breeze, with quick service and knowledgeable agents and a pleasant attitude. Ending a service, there is no advantage to making the process enjoyable. If they jerk you around long enough, maybe you'll give up and keep the service. Yup! Everything is as it should be.
 
BTW, I had Magic Jack for several years. Just $35 a year and no DSL needed. Seems cheaper than Ooma. If you really need a landline, I guess there are options.
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